AEG is taking a more ethical step than its rivals by offering a period in which customers can receive refunds for any event that has been canceled or postponed, including Coachella and events at the Shrine Expo Hall in Los Angeles. From May 1st until the end of the month, one can expect their money back, no questions asked. Fans still on the fence have 30 days from the new announced dates to make a decision.

Event ticket refund policies have turned into such a complex situation that lawmakers are getting involved. New York Senator James Skooufis, who had already been investigating ticketing practices by companies like Ticketmaster, reached out to the state’s attorney general to conduct a formal investigation. “Deceptively changing the language of refund policies and excluding postponed or rescheduled events are forms of corporate robbery,” said Skooufis in a statement. “Withholding billions of dollars that many now need to survive this pandemic is the antithesis of corporate social responsibility.”

“Ticketmaster is a sales platform and does not hold all customer dollars,” Ticketmaster said in a statement. “Revenue from ticket sales is held by our clients and event organizers. The entire industry is working through these unprecedented times to reschedule as many of the tens of thousands of disrupted events as possible or cancel them.”

The U.S. will be sporadically opening up its economy as the rate of infections and hospitalizations decrease on a state by state basis. While the federal date to reopen the economy is at the end of April, some states will be continuing shelter-in-place measures until May 15.

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